Benefits Reimagined for Real Impact
Manufacturer and master distributor of industrial fasteners, operations in 12 states
Company Overview
Our client, a company with over 120 years of experience, specializes in manufacturing and distributing industrial fasteners across various industries. Their commitment to excellence extends into every aspect of its operations, including the strategic management of escalating healthcare costs. In collaboration with a forward-thinking health benefits consultant, they embarked on a multi-year plan to transition from fully funded health insurance to a self-insured model, aiming to both reduce costs and enhance employee benefits.
The Challenge
As the company expanded, attracting and retaining top talent became a pivotal part of its growth strategy. Traditional health insurance, however, had become a liability in recruitment efforts. While self-insurance offered potential cost savings, it also posed significant risks, such as cost variability, potential overages, and increased administrative responsibilities. Balancing these risks with employee benefits became a critical challenge.
This employer has Spanish-speaking employees, so we bring in bilingual clinicians to connect with these members. Because healthcare isn’t just about treatment—it’s about understanding. Language isn’t just a barrier; it’s the first step toward trust. We break it down, so every patient has the care they deserve, in words they can understand.
The Objectives
To mitigate risks while moving towards a self-insured plan, several strategies were reviewed and implemented. ModRN Health’s concierge-style healthcare was introduced to provide personalized, day-to-day care for employees while navigating the complexities of the open network health insurance plan. Key goals for the employer’s health benefits strategy included:
- Reducing healthcare claims by 15%
- Engaging at least 80% of employees in health programs
- Enhancing the employee experience by building confidence and trust in the healthcare system
86%
Employee Engagement
50%
Less Benefits Claims for the Year
124
Instances of Insurance Navigation
108
Healthcare Navigation Cases
12,310
Text Message Interactions
The Solution
ModRN Health crafted a comprehensive healthcare solution tailored to meet the specific needs of the employer’s workforce. This included:
- A dedicated team of concierge-style Nurses & Doctors
- Regular on-site visits for health checkups
- 24/7 virtual care access
- Prescription management services
- Benefits navigation support
- Chronic disease management
With 145 employees based in the main facility and others spread across 12 states in various distribution and sales centers, the solution was designed to ensure that every employee, regardless of location, had seamless access to personalized healthcare support.
The Results
Thanks to the collaborative efforts of the employer’s HR leadership, ModRN Health, and the benefits consulting team, the transition to the new healthcare plan produced significant results.
Key outcomes included:
- 251 health consultations
- 124 instances of insurance navigation
- 108 healthcare navigation cases
- 329 phone consultations and over 12,310 text message interactions with employees and their families
- 86% of employees engaged
Perhaps most impressively, benefit claims for the year came in at less than 50% of expected claims, far surpassing the original goal of reducing claims by 15%.
The success of this program is a testament to the innovative approach and strategic planning employed by both the employer and ModRN Health, ensuring employees are well-supported in their healthcare journeys while effectively managing company resources.
